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Geoworks has replaced Wrekin Geosynthetics, our geosynthetics products are available at Geoworks.eco We are committed to providing the highest level of service to all our customers. If something goes wrong, we want to know about it so we can rectify the issue quickly and learn from the experience. Our complaints process ensures that all concerns are handled promptly, fairly and consistently by the right people within our business. How to raise a complaintAt present, most complaints reach us through our sales teams, either internally or externally. If you wish to raise a complaint directly, please email complaints@wrekinproducts.com or use the form below. Our service level commitmentWe aim to:
Continuous improvementEvery complaint helps us improve. We regularly review feedback and outcomes to enhance our processes, products and service quality across all areas of our business. If you have any questions about our complaints process, please contact us at complaints@wrekinproducts.com or use the form below. Complaints formPlease use this form to submit a complaint. All complaints are sent to complaints@wrekinproducts.com. You will receive confirmation of your submission. We will respond to you within 48 hours (excluding weekends) of your initial enquiry. |