Internal Sales Representative

Job purpose

We’re looking for a motivated and customer-focused Internal Sales Representative to join our dynamic Sales team. You’ll be responsible for handling direct-to-site enquiries, ensuring accurate data management, and delivering an exceptional service that encourages repeat business. With a focus on building long-term customer relationships, your efforts will directly contribute to growth and profitability.

• Respond professionally and promptly to incoming telephone and email sales enquiries
• Develop and maintain strong, trusted relationships with customers
• Manage quotations from creation to follow-up, ensuring accuracy and completeness
• Support marketing efforts by actively promoting products and campaigns
• Advise customers on product selection, or escalate to technical support where appropriate
• Maintain detailed customer records using CRM and collaborate across departments
• Attend trade shows, events, and meetings to represent the Wrekin brand
• Collaborate with specialist teams to transition merchant leads and share market intelligence