Quality management

At Wrekin, quality isn’t just a process - it’s a promise. Every product we deliver, from our ductile iron manhole covers to our steel access solutions, is backed by a rigorous Quality Management System (QMS) designed to uphold the highest standards. It’s this commitment that ensures our customers receive durable, dependable solutions that meet - and often exceed - expectations.

Our QMS is a carefully structured framework that supports every part of our operation. It helps us maintain control, traceability, and continuous improvement across design, manufacture, supply and customer support. This is how we stay accountable, trusted, and consistent in everything we do.

We start by carefully choosing our suppliers. We don’t take chances with quality at any stage, which is why we carry out thorough assessments and regular on-site evaluations. This means we only partner with those who can meet our exacting standards—and keep meeting them.

Once materials or components reach our distribution sites, they’re stored and handled in tightly controlled conditions. Pre-delivery inspections ensure that what arrives on-site is in perfect condition, ready to perform from day one.

Behind the scenes, we keep detailed records of everything—supplier performance, product checks, and storage logs. This level of documentation gives us full traceability, building transparency and trust for our customers.

We run regular internal audits to check that our processes align with relevant industry standards. But we don’t stop there. External audits, including those from BSI, validate our quality claims and give independent reassurance to our clients. We're proud to be accredited to ISO 9001:2015 and to hold the BSI Kitemark on many of our products—proof that they meet key British and European standards for safety, durability and performance.

We also go further by aligning with a broad range of essential specifications including BS 5834, CD 534, and the Design and Construction Guidance (SSG Appendix C). This ensures we’re not only compliant, but ahead of the curve when it comes to industry best practice.

We treat every audit, inspection and bit of feedback as an opportunity to improve. Corrective actions and regular reviews help us fine-tune our processes, avoid errors and continually raise our standards.

All of this feeds into one core goal - delivering success for our customers. Our QMS helps us stay aligned with your project requirements and gives you the technical support and reliability you need to keep your work moving. We also manage our documentation with strict version control, so our teams are always working from accurate, current information.

In a climate where pressure on roads and infrastructure is higher than ever, local authorities and contractors need products they can rely on. Our commitment to quality ensures that Wrekin products don’t just meet the mark—they help raise it.

Every time you lift a Wrekin cover or grate, you’re seeing the result of a system built to deliver excellence, backed by independent standards, and driven by one purpose: to make every day better.