Terms & Conditions

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Website Terms of Use

Website Terms of Use

These terms of use apply to your use of all or any part of our website www.wrekinproducts.com and to any email correspondence between Wrekin Products Ltd. and you. Please read these terms of use carefully. By using this website you are deemed to accept these terms of use whether or not you choose to register with us or buy products from our website. We reserve the right to amend these terms of use from time to time and recommend that you review them regularly. Your continued use of this website after changes have been posted constitutes your acceptance of these terms of use as amended. If you do not agree to any of these terms of use or our privacy policy, please do not use this website. All references in these terms of use: to the “Website” refer to this Website
www.wrekinproducts.com.; to “you” and “your” refer to you, the user; to “we”, “us” and “our” refer to Wrekin Products Ltd.; to “Content” refer to the text, graphics, photographs, information and other material displayed from time to time on the Website; and to “Goods” refer to the goods that we sell via the Website.

1 Use of our website
1.1 You agree to use this Website in accordance with these terms of use.
1.2 You agree that you will not:
(a) attempt to access our systems or reverse-engineer, decompile, disassemble or otherwise tamper with the Website, its Content and/or any software used in connection with the Website;
(b) post on or transmit to or from the Website any material that is threatening, defamatory, obscene, indecent, offensive, discriminatory, inflammatory, blasphemous, criminal, in breach of confidence or privacy or a third party’s rights or which may otherwise cause annoyance or inconvenience;
(c) use the Website for fraudulent or criminal activities;
(d) transmit any virus, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data onto the Website;
(e) attack our Website via a denial-of-service attack or a distributed denial-of-service attack;
(f) monitor or copy, or allow others to monitor or copy, our web pages or the content included herein;
(g) “frame” or otherwise simulate the appearance or function of this Website;
(h) take any action that interferes with the proper working of or places an unreasonable load on our infrastructure, including but not limited to unsolicited communications, attempts to gain unauthorised access, or transmission or activation of computer viruses.
1.3 We will fully co-operate with all law enforcement authorities and court orders requesting or directing us to disclose the identity of or to locate anyone posting any defamatory, obscene or otherwise illegal material onto the Website and/or using the Website in respect of any fraudulent activity.
1.4 We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Website or to your downloading of any material posted on it, or any website linked to it.
1.5 If you breach any of the terms of use, we reserve the right to withdraw your access to the Website.

2 Intellectual property rights in our website
2.1 The copyright, trademarks and all other intellectual property rights in the Content belong to us or our licensors.
2.2 You may print and download extracts from this Website for your own personal reference. You must not modify any of the Content, or use any graphics or photographs separately from their accompanying text and you must not remove any copyright or trademark notification or other proprietary notices from such extracts.
2.3 You must not use any part of the Content for commercial purposes without obtaining a licence to do so from us or our licensors.
2.4 If you print off, copy or download any part of the Content in breach of these terms of use, your right to use the Website will cease immediately and you must, at our option, return or destroy any copies of the Content you have made.

3 Linking to the website
3.1 You may create a link from your own website to the Website provided that you obtain our prior written consent and provided that you only do so on the basis that you link to, and do not replicate, the home page of this Website and you DO NOT:
(a) create a frame or any other browser or border environment around this Website;
(b) in any way imply that we endorse any properties, products or services other than our own;
(c) misrepresent your relationship with us or present any other false information about us;
(d) use any of our content or trademarks without our express written permission;
(e) link from a website that is not owned by you; or
(f) display any content on your website that is distasteful, offensive or controversial, infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations.
3.2 We expressly reserve the right to revoke without prior notice any right we grant to you to link to our Website should you breach any of these terms of use.

4 Our links to other websites
4.1 We may provide links on our Website to the websites of other companies, whether affiliated with us or not. We have no control over, and make no endorsement of, the content or availability of these third-party websites. We accept no liability for any statements, information, products or services that are published on or accessible through any websites owned or operated by third parties and you use and rely on the same at your own risk.
4.2 We cannot give any undertaking that products you purchase from companies to whose website we have provided a link on our Website will be fit for purpose or of satisfactory quality, and any such warranties are DISCLAIMED by us absolutely. This DISCLAIMER does not affect your statutory rights against the third party seller.

5 Disclaimer
5.1 We give no representation, warranty or guarantee as to the accuracy, completeness or adequacy of the Content or the availability of the Website.
5.2 Commentary and other materials posted on our Website are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our Website, or by anyone who may be informed of any of its contents.

6 Our liability

6.1 To the maximum extent permitted by law, we and other members of our group of companies expressly exclude:
(a) all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity;
(b) any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our Website or in connection with the use, inability to use, or results of the use of our Website, any websites linked to it and any material posted on it, including, without limitation any liability for:
(i) loss of income or revenue;
(ii) loss of business;
(iii) loss of profits or contracts;
(iv) loss of anticipated savings;
(v) loss of data;
(vi) loss of goodwill;
(vii) wasted management or office time; and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.
6.2 This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.
6.3 We endeavour to ensure that our Website is accessible 24 hours a day. However, we will not be liable for any losses that you may suffer if our Website is unavailable at any time or for any period or your access to our Website is interrupted, restricted or delayed for any reason. Please note that access to our Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for any reasons beyond our control.

7 Enforceability
7.1 If any of these terms of use are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms of use which will continue to be valid to the fullest extent permitted by law.

8 Our right to vary these terms of use
8.1 We have the right to revise and amend these terms of use from time to time and any changes will be posted to our Website.

9 Transactions concluded through the website
9.1 Contracts for the sale of Goods formed through our Website to consumers are governed by our terms and conditions of sale for consumers.
9.2 Contracts for the sale of Goods formed through our Website to trade or business customers are governed by our terms and conditions of sale for trade/business.

10 Law and jurisdiction
10.1 These terms of use will be governed by English law. Any dispute arising in connection with the same shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.

11 Contact us
11.1 This Website is operated by us, Wrekin Products Limited. We are a company registered in England and Wales under company number 2609935. Our registered office is situated at Unit 1a, Europa Way, Britannia Enterprise Park, Lichfield, WS14 9TZ. Our VAT number is 451730368.

Privacy policy

Privacy policy

Privacy Policy – Website and when personal data has come directly from the individual

Who are we:
This website (www.wrekinproducts.com) is owned by Wrekin Products Limited, our details are:

Wrekin Products Limited
Europa Way
Britannia Enterprise Park
WS14 9TZ

Tel 01543 440 440

Company Number 02609935

If you have any questions around how we process your personal data, please email melanie@wrekinproducts.com or call 01543 440440

We take your privacy very seriously. It is our commitment to:

  • Only process your personal data in a way in which you would expect
  • Keep your data safe and secure
  • Give you the ability to subscribe and unsubscribe from newsletters
  • Not sell your data

What personal data do we have and why do we have it?
Contact details – your name, business email address, business phone number, position in the company. That’s it.   

What we need it for Legal Reasons Legitimate Interests
In relation to the enquiry you may submit through this website or over the phone if you choose to call us Consent N/A
To progress a sale or purchase of goods and services with you Contract with you N/A
To start and maintain a professional relationship with you Legitimate interests Inform you of products which are applicable to your business.

Keeping our records up to date.



Provide you with information about products which will be of interest to you Legitimate interest Keep you updated about new or changing products.



Where do we get your personal details from?
Usually, they’ve come directly from you over the telephone, on an email or an exhibition. Occasionally we will have been given them by a colleague of yours, got them from a publication or you have been copied in an email exchange. Should this be the case we’ll tell you who we are and why we’re contacting you right from the start.

If you don’t want us to get in touch, let us know, we’ll stop.

What else do you need to know?
We’ll maintain a record of your details and will change them as soon as we know they have changed, overriding any out of date information.

How to get a copy of your personal data?
You can access your personal information by either writing to us at, Wrekin Product Limited, Europa Way, Britannia Enterprise Park, Lichfield, WS14 9TZ or email us at melanie@wrekinproducts.com

Let us know if you think your data is wrong
We want to ensure that all the data we hold on you is accurate and up to date, if you think that any of it isn’t please let us know, we’ll make every reasonable effort to correct it.

What if you want to stop us using your personal data?
You are well within your rights to object to us processing your data, asking us to delete it, stop using it, if there is no reason for us to continue to use it. If there’s a reason why we need to continue to use it we’ll let you know, if there isn’t we’ll do as you’ve asked.

There might also be occasions where we could restrict the processing of your personal data, and only use it in the defence of a legal claim. We wouldn’t be able to use it for anything else in the meantime.

You can restrict the use of it if:
It’s not accurate, the processing is unlawful, but you don’t want it deleting, it’s not relevant other than in the defence of a legal claim or you’ve already asked us to stop using it and are waiting for us to respond to you

How to withdraw consent
The only time where you will have given up your consent is if you have contacted us with an enquiry. If you change your mind, let us know.

If you want to make a complaint about how we use your personal data
In the first instance please get in touch, we want to know why you are unhappy, so we can put it right. You can write to us at:
Wrekin Product Limited, Europa Way, Britannia Enterprise Park, Lichfield, WS14 9TZ or
email us at melanie@wrekinproducts.com

If your still not happy, you can contact the Information Commissioners Office, //ico.org.uk/concerns/

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We also use Google Analytic cookies, this gives us anonymous data about which pages people prefer, whether a mobile device was used, how long the site is browsed for on each occasion, which can help us improve the site.

Terms and Conditions for the Sale of Goods

Terms and Conditions for the Sale of Goods – downloadable PDF

Terms and Conditions of Sale

75.06 KB | Version Oct 2019 | PDF format

Terms and Conditions of Sale